Domiciliary care in Knowsley and Sefton

Knowsley Council and Sefton Council are working together to ensure that consistently high quality care is being delivered to residents.

The current contract for domiciliary care is subject to a procurement process and is currently being reviewed.

Frequently asked questions

Why are things changing with my domiciliary care?

To ensure we are meeting the needs of people living in their own homes, domiciliary care contracts are being reviewed. The contract for your current care provider ends at the end of April 2018 and Knowsley and Sefton Councils are working together to review contracts to ensure that you receive the best possible care.

Will my current service provider change?

Possibly – your current provider has the opportunity to bid for the contract and if they win, there will be no change. If they don’t bid or don’t win, there will be a change to your care provider from 1 May 2018.

Will there be any changes to my current care and support plan?

No – your care plan will remain the same (unless your needs change during this period) and it will be provided by your current care provider or a new provider from 1 May 2018.

What will happen to the care staff who currently provide my care?

It is likely that the care staff will remain the same and may be employed by a different company.

Care workers rights will be protected during any change in their employer. You will be updated on any changes once the care provider contract has been awarded.

How can I find out more information?

If you are a Knowsley resident please telephone 0151 443 5196