Have you discovered what you can do online?

Published on: Tuesday, 01-December-2015

Knowsley Council is encouraging residents to contact the council online for a wide range of services. These include reporting litter and dog fouling, submitting a compliment or complaint, finding the latest events or job vacancies or paying for your council tax or planning applications.

Why not create an online account that will allow you access to your Council Tax and Benefit records, show you information about your local neighborhood or allow you access to more on-line services?

As well as the website – www.knowsley.gov.uk – the Knowsley Council app, launched earlier this year, is being developed to enable you to do more on the go. If you haven’t already, you can download the app for free from the App Store, Windows Store or Google Play.

Staff in each of the council’s One Stop Shops and libraries are on-hand to help residents use our online services.  As well as offering practical help and talking residents through the online process, information is also available on a range of courses that are available throughout the borough, many free of charge, which will help residents to learn or enhance their digital skills.  The courses are run through the Family and Community Education service – call 0151 443 2026 to find out more.

Being online is quick, free, there are no queues and you can contact us at a time, date and location to suit you!  In addition, it opens up other opportunities such as online discounts (including fuel tariffs and online shopping) and being able to keep in touch with family and friends through social media sites including Facebook, Twitter and Skype.

Cllr Bill Weightman, Cabinet Member for Finance and Governance, said “Being online has lots of benefits, not just from the convenience and money saving aspect, but it also opens up social opportunities with friends and family as well as carrying out job searches and applying for jobs.”