Apprentice Care Worker - Heron Care (REF: APP082)

Open to Knowsley residents only.

Company overview:

The fundamental objective of Heron Care’s Delivery of Service is to empower the service user to remain in his/her own home and to provide a customised package of assistance and support to enable this to be achieved. This is achieved by offering care that is of the highest standard, and is tailored to meet individuals, with specific wishes and choices. These choices will be respected and honoured at all times.

Key responsibilities for the role:

  • Providing support and encouragement to empower the service user to lead an independent lifestyle
  • Providing companionship and conversation
  • Shopping for the weekly essentials
  • Meal preparation and cooking
  • Joining and assisting in hobbies or crafts
  • Light domestic tasks and general household duties such as cleaning, bed making, laundry and ironing
  • Accompanying service users to appointments
  • Driving clients to desired places
  • Communicating with family, friends and other healthcare professionals on their behalf
  • Assisting a service user to get up, dressed and preparing them for the day
  • Washing, bathing, showering, oral care, grooming
  • Toileting including assisting with the use of a commode
  • Continence management
  • Assistance with eating
  • Assisting with prescribed medication
  • Use of moving and handling equipment (after training) if a service user is unable to mobilise on their own
  • Working closely with other care professionals such as District Nurses and GPs
  • Assisting service users to go to bed, including undressing and washing
  • Be reliable and understand the necessity of not letting the service user, colleagues or the company down at short notice and leaving service users vulnerable

Key skills to be successful in your application are:

  • To write and maintain accurate records of care on a daily basis.
  • To accurately complete Medication Administration Records (MAR sheets) in accordance with Heron Care’s policies and procedures where this is part of the care plan (once fully trained)
  • To report to the Line Manager or Supervisor if there are any changes or causes of concern in a service users condition
  • Maintain awareness, understanding and adherence to company rules and policies and procedures as set out in the employee handbook
  • Treat all service users with respect and dignity, and ensure they receive a quality service
  • Maintain personal and service user’s safety through adhering to proper Health & Safety procedures
  • Attend/complete mandatory training and be responsible for ensuring that mandatory care certificate training units are in date
  • Genuine care, compassion and empathy
  • Good level of spoken and written English
  • Good understanding of what the role entails
  • Ability to follow instructions
  • Responsible and able to work unsupervised
  • Able to cope under pressure
  • Flexible availability
  • Hold a clean driving licence and have access to a car care (desirable)
  • Have prior experience of care provision desirable for Home Care

Location: Liverpool/Huyton/Prescot/Rainhill
Contracted hours: 35
Hourly rate of pay: £7.60

How to apply: 

1. Download and complete the application form (Word)
2. Return it via email to

Closing date for applications: Wednesday 31 January 2018

Top tips for filling in the application form:

  • Research the employer offering the job. Find out what they do and what the job involves.
  • Show the employer you understand their business by referring to them in your application, for example: "I am interested in developing skills in building maintenance and noticed you were successful in winning a large contract to maintain houses for a large housing association"
  • Always read the job description for the job you are applying for before you start to complete the application form to make sure the information you include is relevant to the job
  • Before you start filling in your form always check the instructions for filling in the application form
  • Make sure you take your time. Don’t rush as you may make mistakes!
  • Prepare a draft of the application form before transferring the information to the actual form. If you’re filling it in by hand, make sure you don’ t make mistakes on the original form for the employer.
  • Make sure any writing is neat and easy to read, and check your spelling
  • Answer all questions and fill in all the boxes/ spaces
  • If there are gaps in your employment history say what you were doing during that time. If you've have never had a job, you could include examples such as voluntary work, or involvement with outside clubs or organisations.
  • Make sure you sell your skills; this could also include things you have developed outside work such as interests and hobbies. This is an opportunity for you to promote yourself to the employer and is your opportunity to explain to the employer why they should employ you!
  • Before you send off your application form, take a copy of your form, so you have this to look over if you get an interview
  • Ask a friend or relative to check your application form before you send it

If you would like support completing your application form please email with the subject heading 'Application Support'