Apprentice Business Support Assistant - Cybertill (REF: APP073)

Open to Knowsley residents only.

Company overview:

Established in 2001, Cybertill Ltd. is the pioneer of cloud-based EPoS and retail management. Trusted by leading brands, charities and over 700 retailers, their multi-channel retail system RetailStore gives you everything you need, when you need it, with an array of value added extras and extensive reporting to help you maximise profit, sell more and save you time. RetailStore website.

Key responsibilities for the role:

  • Reception duties
  • To make contact with existing Cybertill customers on a regular basis to promote the purchase of their consumables
  • Provide support to all Account Managers such as processing orders, contacting customers and arranging travel and accommodation when required
  • Processing of orders for new business and account management
  • Assist with preparing quotations for Business Development Director
  • Assist Marketing Department with arrangements of events, user groups, client dinners etc.
  • Any other duties that are required to support the Sales Director and Sales Team

 Key skills to be successful in your application:

  • Good standard of Maths, English and ICT
  • Computer literate using Microsoft office suite software
  • Friendly and a good communicator with a keen eye for detail
  • Conscientious approach to work

Location: Knowsley
Contracted hours: 37.5 (9am to 5pm)
Hourly rate of pay: National Minimum Wage

How to apply: 

1. Download and complete the application form (Word)
2. Return it via email to

Closing date for applications: Monday 15 January 2018

Top tips for filling in the application form:

  • Research the employer offering the job. Find out what they do and what the job involves.
  • Show the employer you understand their business by referring to them in your application, for example: "I am interested in developing skills in building maintenance and noticed you were successful in winning a large contract to maintain houses for a large housing association"
  • Always read the job description for the job you are applying for before you start to complete the application form to make sure the information you include is relevant to the job
  • Before you start filling in your form always check the instructions for filling in the application form
  • Make sure you take your time. Don’t rush as you may make mistakes!
  • Prepare a draft of the application form before transferring the information to the actual form. If you’re filling it in by hand, make sure you don’ t make mistakes on the original form for the employer.
  • Make sure any writing is neat and easy to read, and check your spelling
  • Answer all questions and fill in all the boxes/ spaces
  • If there are gaps in your employment history say what you were doing during that time. If you've have never had a job, you could include examples such as voluntary work, or involvement with outside clubs or organisations.
  • Make sure you sell your skills; this could also include things you have developed outside work such as interests and hobbies. This is an opportunity for you to promote yourself to the employer and is your opportunity to explain to the employer why they should employ you!
  • Before you send off your application form, take a copy of your form, so you have this to look over if you get an interview
  • Ask a friend or relative to check your application form before you send it

If you would like support completing your application form please email with the subject heading 'Application Support'