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The domiciliary care service within Knowsley Council provides personal care for adults and older people, supporting them to live as independently as possible, and protecting them from exploitation or harm.

The range of tasks undertaken by a social care worker is dependent on your individual need, which will be defined in an assessment by a care manager. You may be assessed as needing:

• Assistance with personal needs such as feeding, bathing and toileting
• Assistance getting out of the bath, shower or getting dressed
• Support regarding mental health needs
• Respite for carers
• Help with domestic chores
• Assistance with finances or financial contractions (only if identified in the individual care plan)
• A financial assessment by the Finance and Charging Team will determine whether a charge will be made for the service. Home support is delivered between the hours of 8am and 8pm 7 days per week including public and bank holidays.

The team assist older people and their families to make informed choices. There are five registered offices, three operating on a locality basis which are Kirkby, Huyton and Prescot/Halewood. The two others are borough wide services and specialise in old age mental health and intermediate care.

The service is committed to challenging ageism and treats service users and families with dignity and respect, valuing their preferred lifestyles.

The service is part of Social Services, which has achieved 3 star status, and complies with the Care Standards Act, 2000 and with Domiciliary Care National Minimum Standards.

To apply for domestic help you will need to fill in an application, and a care manager assessor will provide you with an assessment of your needs. For more information please contact us using the details below.

Older people unified services

OPUS Home Support North - 0151 443 4173

OPUS Home Support Central - 0151 443 3714

OPUS Home Support South - 0151 443 4614

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