Welcome to Health and Social Care
Care assessment
Before older people receive care in
their own home, a day service, or are
admitted to care homes, an assessment
of their needs is completed by a Care
Manager. This assessment will ask the
person about what they can do for
themselves and what they are having
difficulty with. Any help that is
provided will aim to help them
maintain their independence, and so
any support will be agreed for a short
length of time, and then reviewed to
see what further help is needed, if
any.
The person has the right to have a friend, relative or advocate with them and speak for them during their assessment. With their permission, the member of staff doing the assessment will also take into account the views of their family, friends and other people who know about their circumstances, such as their GP, district nurse or other health staff. Their carer(s) ability to provide and continue to provide care will usually be assessed.
The Care Manager will draft a care plan, to determine where the care is to be provided and what care will be provided. If nursing care is to be provided, the information gathered will be shared with health staff, with your permission. This is called the Single Assessment Process, and is designed to ensure that people are not asked the same questions by lots of different professionals We aim to start the assessment within 48 hours, either through a visit to the person, or a telephone conversation.
Our staff will respect the person’s entitlement to decline any services for which they are eligible. They will, where appropriate, explore with the person the reasons for declining services to ensure that this is not based on any misconceptions or misunderstandings.
For further information on care assessments, and services please see the Commission for Social Care Inspection website:
Social Care Inspection website (Opens in new window)
The person has the right to have a friend, relative or advocate with them and speak for them during their assessment. With their permission, the member of staff doing the assessment will also take into account the views of their family, friends and other people who know about their circumstances, such as their GP, district nurse or other health staff. Their carer(s) ability to provide and continue to provide care will usually be assessed.
The Care Manager will draft a care plan, to determine where the care is to be provided and what care will be provided. If nursing care is to be provided, the information gathered will be shared with health staff, with your permission. This is called the Single Assessment Process, and is designed to ensure that people are not asked the same questions by lots of different professionals We aim to start the assessment within 48 hours, either through a visit to the person, or a telephone conversation.
Our staff will respect the person’s entitlement to decline any services for which they are eligible. They will, where appropriate, explore with the person the reasons for declining services to ensure that this is not based on any misconceptions or misunderstandings.
For further information on care assessments, and services please see the Commission for Social Care Inspection website:
Social Care Inspection website (Opens in new window)
Attachments
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Community care in Knowsley (Word 113 KB)
Knowsley health and wellbeing charter (PDF 146KB)Online Forms
Who to Contact
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