Welcome to Health and Social Care

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Out of hours service

We know that not all unexpected major problems happen during normal office hours or can wait until the next day. Social Services provides an Out of Hours team that is there to help with these emergencies. This service operates from 5pm to 9am weekdays, all weekend and public holidays.

To contact the Out of Hours Team phone 07659 590 081.

The team manager will answer the phone and take details of the problem and your contact details. They will then pass this information over to the duty Social Worker.

The duty Social Worker will contact you and give you advice and guidance over the phone on how to deal with the problem, or they will either:

  • recommend that you contact another more appropriate agency. They will give you the contact details.
  • refer the matter on to another Social Services team the next working day.
  • visit you or the person with the problem.

Online Forms

Who to Contact

Out of Hours Team (normal working hours)

Telephone: 0151 443 4086

Email: outofhours.dss@knowsley.gov.uk
 
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