Welcome to Health and Social Care

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Hearing impairment

We offer help and advice to people with all levels of hearing impairment and offer practical assistance to help those experiencing difficulties with their loss of hearing. A social worker will assess individuals to find out what services they may require.

We also provide assessment for equipment to assist with daily communication such as:

  • Flashing light door bells
  • TV amplification
  • Minicoms
  • Baby alarms [visual]
  • Smoke alarms [visual]
  • Phone flash
  • Alarm clock
  • Extra loud doorbell
  • Telephone – extension bell / phone flash
  • Loop system
Assessment for equipment can be carried out in the home or in our Kirkby resource room.

We also offer an interpretation service and lip speakers. These are available to Knowsley residents and their families who are directly affected by hearing loss. The interpretation service is usually called upon for hospital visits, GP appointments and benefit enquiries / tribunals.

Social services also provide support in conjunction with the local Knowsley Deaf Association to promote the opportunities to deaf people within the borough.

If you would like to attend one of the duty mornings below, appointments are not required. Those unable to visit one of the duty mornings should contact their local social services office or the Physical and Sensory Team direct (details below), who will arrange an appointment for you.

Duty locations and times

Huyton – Tuesday morning 10.00am – 12.00pm

One Stop Shop, Archway Road, Huyton L36 9YU, Tel: 0151 443 3714

Kirkby – Thursday morning – 10.00am – 12.00pm

One Stop Shop, Cherryfield Drive Kirkby L32 1TX, Tel: 0151 443 4173

Online Forms

Who to Contact

Physical and Sensory Team

Telephone: 0151 443 4330

Write to or Visit:
Social Services,
Civic Building,
Cherryfield Drive,
Kirkby
L32 1TX

Email: DHSC.DutyOT@knowsley.gov.uk
 
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