Out of hours service

Who to contact

Out of Hours Team

Telephone: 07659 590 081

Social services provide an out of hours team to help with emergencies.

You can contact the service on 07659 590 081 between 5pm and 9am every weekday, all weekends and public holidays.

What happens when I call out of hours?

The team manager will ask for your contact details and the nature of your request.  They will then pass this information to the duty social worker.

The duty social worker will contact you and give advice and guidance on how to deal with the problem and either:

  • Give you the contact details for a more appropriate agency.
  • Refer the matter onto another social services team the next day.
  • Visit you or the person with the problem.