Care homes

Who to contact

Older People's Services

Telephone: 0151 443 4822

Email: older.people.services@knowsley.gov.uk

A residential care home provides accommodation, meals and personal care for older people, people with disabilities, or people who are unable to manage at home, for whatever reason.

The level of care varies from home to home, but the Government defines it as the kind of care you would receive from a competent and caring relative.

This includes:

  • Help with eating, washing, bathing and dressing.
  • Help with toileting
  • Caring for you if you become ill.

Residential care does not include nursing care.

How to access residential care

Social Services and the health authority will carry out an assessment to determine if you, or your family member, can be placed in residential care.

If you would like to request an assessment, please contact OPUS (older people’s unified service) on your area number below:

  • OPUS Home Support North – 0151 443 4173
  • OPUS Home Support Central – 0151 443 3714
  • OPUS Home Support South – 0151 443 4614

When choosing a home, it is important to make sure that you choose one that will be right for you  now and in the future. You can get advice and information to help you make this important decision from:

  • Your social worker or care manager
  • A district nurse
  • A health visitor
  • Your family doctor

You can also consider homes in other local authority areas if your needs will be better met there.

Documents

You will need Adobe Acrobat to view PDF documents. If you do not already have this, you can download it from the Adobe website. If you require these documents in an accessible format, please contact us.