Telecare monitoring charges

If you are having a lifeline alarm installed in your home, the council will pay for the equipment and installation costs.  However, you will need to pay ongoing monitoring charges.  The charges vary, depending on which lifeline option you have chosen. These are as follows:

Level 1

  • Lifeline unit
  • Pendant

You pay £1 per week for level 1 package.

Level 2

  • Lifeline unit
  • Pendant
  • Environmental sensors (bogus caller alarm, smoke detector, flood detector)

You pay £1 per week plus 30p per week for each environmental sensor.

Level 3

  • Lifeline unit
  • Pendant
  • Lifestyle sensors (wandering alarm, bed sensors, chair sensors)

You pay £1 per week plus 70p per week for each lifestyle sensor.

Level 4

  • Lifeline unit
  • Pendant
  • Combination of environmental and lifestyle sensors from levels 2 and 3.

You pay £1 per week plus 30p per week for each environmental sensor and 70p per week for each lifestyle sensor.