Telecare alarms
Telecare provides a non-intrusive lifeline
alarm unit which offers you and your carers new ways to manage home
safety and help you to live more independently. A range of sensors
can also be attached to the alarm unit, including:
- Falls detectors
- Smoke alarms
- Bogus caller alarms
- Flood detectors
- Natural gas alarms
- Pull cords
- Chair and bed occupancy sensors
- Property exit sensors
How does it work?
A special lifeline alarm unit is connected to
your telephone line which enables you to call for assistance by
pressing a button. You don’t have to lift the telephone receiver or
use the telephone keypad.
You can also activate the alarm by a pendant
which can be worn around your neck or on a wrist band. The range of
the pendant means that it will activate in the garden as well as
indoors.
What happens when I press the button?
Your alarm call will be answered by a
highly trained operator. In an emergency, the alarm operator will
contact your next of kin or the appropriate emergency service.
How do I request an alarm?
If you would like to receive this service, please contact us on
0151 443 2600. You can also download and complete
(Microsoft Word, 250KB) the referral form and send it to
Home Care Link by post, email or fax to the address on the
right. You do not need to be in receipt of any formal health
or social care to receive this service, although you must be a
Knowsley resident.
Is there a charge?
All equipment is supplied free of charge and
includes installation and maintenance. However, you will need
to pay a nominal monitoring charge.
If you would like further information, please give us a call on
0151 443 2600 or have a look at our frequently
asked questions.