Admissions Feedback Questionnaire

The Inclusion Team (Admissions) would welcome your feedback and thoughts on the online application process. We would be grateful if you could take a few minutes to complete and submit the questionnaire below:

1. Where did you hear about the online application process?

Completed an online application previously for another child Heard about it from another parent/carer Notified of the online application via the primary school Read about it in the Knowsley admission booklet Heard about it on local radio/television/newspaper Read the online leaflet Other

If other please specify:

2. How would you describe the promotional coverage for the online admissions system?

Well promoted. I knew about the service well in advance It could have been promoted better

If 'other' please specify:

4. Approximately how long did it take you to complete the online application?

5. How easy did you find the online application to complete?

Very easy Easy Neither easy nor difficult Very difficult

6. Did you need to contact the Inclusion Team (Admissions) for guidance on how to complete the online application?

Yes No

7. If yes, did you find this service helpful?

Very helpful Helpful Satisfactory Unhelpful

8. How satisfied are you overall with the online service?

Very satisfied Satisfied Satisfied but would like to see improvements Dissatisfied

9. Did you browse the Knowsley website or any other useful websites for any information before completing your online application?

Yes No

If you accessed information, which website(s) did you browse?

www.knowsley.gov.uk www.direct.gov.uk www.parentscentre.gov.uk Other

10. Do you have any suggestions as to how the online application/information could be improved? (Please enter details below)

Admissions questionnaire