Privacy Notice – Directorate of Children and Family
Services
Who are we?
The Directorate of Children and Family Services serves both the
children, young people and families of Knowsley.
Our aim is to ensure that children and young people in Knowsley
get the best possible start in life and together with our partners
to enable them to be healthy, safe and valued and to encourage them
to make the most of learning opportunities, appreciate their
environment and make a positive contribution to their
communities.
The directorate delivers a range of services from universal
provision such as children’s centres and youth services, to
services for those children and young people who may have
additional needs and need more specialist services.
Why do we need people’s personal information?
We need your information to:
- Create an accurate record for you
- Make sure we have the right information when you access a
service
- Help staff review the services they provide to ensure they are
of the highest standard, and carry out research and audit to
improve services for you
The council also needs this information to help it:
- Manage services effectively
- Account for its actions
- Plan for the future
The council also will use information about its school workforce
for research and statistical purposes, and to evaluate and develop
education policy and strategies. The statistics are used in
such a way that individual staff cannot be indentified from
them. The council may also use it to support and monitor
schools regarding sickness and recruitment of staff.
What we do with people’s personal information
The council will use information about children and families for
whom it provides services, to enable it to carry out specific
functions for which it is responsible, such as the assessment of
any special educational needs the child may have.
What information we share with others
Information such as your contact details, national curriculum
assessments, attendance information, characteristics such as ethnic
group, special educational needs are shared within the council to
help improve services.
We will not share your information with anyone outside the
council unless the law and our rules permit it.
Who do we share with?
We are required by law to pass some of your information to the
Department for Education (DfE). If you require more information
about how the DfE store and use this data please visit the
Department for Education
website.
If you are unable to access this website, contact:
Public Communications Unit
Department for Education
Sanctuary Buildings
Great Smith Street
London
SW1P 3BT
Email: info@education.gsi.gov.uk
Telephone: 0370 000 2288
Wellbeing
We are also required by law to support co-operation between
partners to promote the wellbeing of children and young people.
In schools we provide wellbeing services in partnership with NHS
Knowsley and other health providers such as KIPS.
To enable these health & wellbeing providers to deliver
individual services for our pupils we must share information such
as surname, forename, date of birth and also home address with
them.
If you require more information about how NHS Knowsley store and
use this data, please contact:
NHS Knowsley
Nutgrove Villa
PO BOX 23
Westmorland Road
Huyton
Knowsley
L36 6GA
www.knowsley.nhs.uk
Email: info@knowsley.nhs.uk
Telephone: 0151 443 4900
Youth support services
For pupils aged 13 years and over, the school is legally
required to pass on certain information to the provider of youth
support services in their area. This is the local authority support
service for young people aged 13 to 19 in England. The school must
provide the name and address of the pupil and their parents and any
further information relevant to the support services' role. In
addition, the date of birth of the pupil is supplied.
Until pupils are aged 16 or older, their parent(s) can ask that
no information beyond their children’s name, address and date of
birth (and their own name and address) be passed to the youth
support services provider. This right transfers to the pupil on
their 16th birthday. Pupils or parents will need to inform the
school if this is what they wish.
When and how do we dispose information?
The directorate only holds information as long as it is needed
and then disposes of it securely. This ensures that personal
information is not kept for longer than necessary.
How do we safeguard information?
The directorate holds information in the most secure manner
possible. This stops unauthorised access to personal
information.
How can you check what information is held about you
You have a right to access your information that the directorate
currently holds and you can also contact us to ask for inaccurate
information about you to be changed.
You can also contact the Information Commissioner’s Office, the
UK’s independent authority for further information on your rights
to access your data by visiting www.ico.gov.uk or you can telephone
the Information Commissioner’s Office on 08456 30 60 60.
Online information, advice and support on a range of issues
affecting young people can be found on the Directgov
Young People page with access to trained helpline advisers, via
SMS text message, telephone, webchat and email.
How to get more information and how to complain
For more information about the council’s data protection
policies or if you have a complaint with regard to your information
then please contact the data protection officer.
