Welcome to Community and Living
Interpreters' services
Non-English speaking customers who
come in to any Knowsley One Stop Shop
wanting information on a council
service will have access to an
interpreter.
The customer will be taken in to an interview room and shown a language identification card to establish their nationality.
Staff will then contact the interpreter who will act as a liaison between the Council Officer and the Customer via telephone.
The interpreters’ service also includes translating text documents into the chosen language.
The One Stop Shops also provide signing services and hearing loops, making them accessible for the deaf and hard of hearing.
The customer will be taken in to an interview room and shown a language identification card to establish their nationality.
Staff will then contact the interpreter who will act as a liaison between the Council Officer and the Customer via telephone.
The interpreters’ service also includes translating text documents into the chosen language.
The One Stop Shops also provide signing services and hearing loops, making them accessible for the deaf and hard of hearing.
Who to Contact
Customer Services
Telephone: 0151 443 3197
Write to or Visit:
Huyton Municipal Building,
PO Box 21,
Archway Road
L36 9YU
Email: customerservices@knowsley.gov.uk
Telephone: 0151 443 3197
Write to or Visit:
Huyton Municipal Building,
PO Box 21,
Archway Road
L36 9YU
Email: customerservices@knowsley.gov.uk
Community Highlights...
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- Local Strategic Partnership (Opens in new window)
The Knowsley Partnership website provides information on crime, health, housing & links to learning
