CCTV alarm monitoring service

Our state of the art CCTV and alarm monitoring service can provide peace of mind to schools, council buildings, businesses and residents 24/7, 365 days a year. Our CCTV cameras link directly to the Merseyside Police control room, enabling police to make a swift decision on the level of response to any incident. As a member of the Safer Knowsley Partnership, Knowsley Council works closely with key agencies to combat crime and anti-social behaviour.

 

Our services include:CCTV crop

  • A fully staffed 24 /7, 365 days a year control room
  • Alarm monitoring of all signals provided by the latest Bold monitoring software
  • Secondary monitoring of signals provided by DualCom units
  • CCTV Redwall alarm monitoring
  • Intruder Alarm response
  • Key holder pickup/dropoff
  • Full liaison with alarm/ CCTV engineers
  • Advice on new installations of CCTV or alarms
  • Activity reports from site when required

 

Our service promise

We are committed to providing a first class CCTV monitoring and security service to all customers by:

  • Providing you with a reliable and value for money CCTV monitoring and security service
  • Guaranteeing peace of mind to clients and residents 24/7, 365 days a year
  • Investing in ‘state of the art’ CCTV and alarm monitoring equipment
  • Employing highly trained, dedicated alert staff at our local control centre
  • Linking with Merseyside Police control room to ensure a swift response to any situation
  • Working closely with key agencies across Knowsley to combat crime and anti-social behaviour.


What our customers say

“I wish to record my thanks for the work the staff in the CCTV unit carry out on a 24 hour basis, but in particular the actions relating to a particular serious and nasty offence. Staff are an absolute credit to the local authority and to the borough”
Inspector Nick Mills, Merseyside Police.

 

Who to contact

Knowsley Integrated FM Solutions
Directorate of Neighbourhood Services
Archway Road, Huyton
Knowsley
L36 9YU
Telephone: 0151 443 2429