Accessibility

Logotype for Accessibility
The following options are in this section:



Using the Site

The website has five main areas:

The header contains fixed links to accessibility areas and search options, including an A-Z search, an advanced search and a keyword search facility. This navigation remains the same on all main council web pages.

The left side column contains the council's main global navigation. This navigation remains the same on all main council web pages. Once a global navigation item is selected, related sub-links appear in the middle column.

The middle column is the information area. It can contain any sub-links related to the main global navigation. The user can click any sub-links and drill down to content. The middle column also includes the breadcrumb trail. The breadcrumb trail is a navigation aid that shows you where you are on the website and allows you to quickly access upper levels of the site.

The right side column contains links, which will change dependant upon the information in the middle column. On the home page the right column contains links to key council features and services via 'Do it Online' and 'Council Tool' sections.

The footer, at the bottom of the page, contains fixed links to website terms and conditions, sitemap, website help and add-to-favourites. This navigation remains the same on all main council web pages.

Accessibility Help

Access Keys

Most browser's support jumping to specific links by typing certain keys defined on the website. In Windows, you can press ALT plus the listed access key; on Macintosh, you can press Control plus the list access key. Pressing ENTER will then take you on to that page.

All Pages on this site define the following access keys:

Access Keys
SSkip Navigation
1Home Page
2What's New
3Sitemap
4
6Help
8Terms and conditions
9Contact Us
0Access key details
Z
MAdd to Favourites
OText or Graphics Version
BChange Contrast
UBusiness
CCommunity and Living
DEducation and Learning
REnvironment
QHealth and Social Care
KHousing
JJobs and Careers
L
XLeisure and Culture
PPolicing and Public Safety
ISocial Issues
GTransport and Streets
YYour Council

Text Only

The text version of the website does not show images, although you will still be able to see any text associated with an image. The text version of the website loads more quickly, is easier to copy from, is compatible with Screen Readers and is less expensive to print (if you have a colour printer).

Images

All content images used in this site include descriptive ALT attributes.
Decorative graphics include null ALT attributes. Complex images include LONGDESC attributes, which explain the significance of each image to non-visual readers.

Visual Design

This site uses cascading style sheets (CSS 1) for visual layout.

This site uses relative font sizes, compatible with the user-specified "text size" option in visual browsers.

If your browser or browsing device does not support style sheets at all, the content of each page is still readable.

Controlling text and colours in your web browser

You can specify the font sizes and foreground and background colour of web pages displayed on your computer screen. This is useful if you have low vision, need larger fonts, or need high-contrast colours.

If you use the Internet Explorer or Netscape browsers to view the Internet, the following guidelines will enable you to enlarge the size of the text and control the colours on your screen.

Microsoft Internet Explorer for PC

  • Open your Internet Explorer Web Browser.
  • Select 'Tools' from the menu at the top of your window.
  • From the options which appear, select 'Internet Options...'
  • Click on the 'General tab'.
  • Click on the button marked 'Accessibility'
  • To change your font size, select the checkbox marked 'Ignore font sizes specified on Web pages'
  • To remove background and font colours, select the checkbox marked 'Ignore colours specified on Web pages'
  • Click OK (and again if necessary).
  • Select 'View' from the menu at the top of your window
  • From the options, which appear, select 'Text Size'.
  • Select your desired text size.


Microsoft Internet Explorer for Apple Mac

  • Open your Internet Explorer Web Browser.
  • Select the 'edit' from the menu at the top of your window.
  • From the options menu which appear, select 'preferences'
  • Click on 'web content'.
  • Deselect the button marked 'show style sheets'.
  • Return to the 'list of preferences'
  • Click on "web browser".
  • Select 'language/fonts'.
  • Select the font size you require.


Instructions for users of Netscape Navigator

Text:

  • Select 'Edit' from the menu at the top of the window and choose 'Preferences'
  • Open the Appearance group and click the 'Fonts' category.
  • Next to'For the encoding' should read Western to tell the computer which types of letters and symbols to use. From 'Size' selct 18.
  • Next to the Varible Width Font field is a drop down box: Select 'Arial'.
  • The Fixed Width Font box should already read 'Courier New'. From 'Size' select 18
  • To override the fonts used by the designer of the web page, select 'Use my default fonts overriding document specified fonts'
  • Click "OK".


Colours:

  • Select 'Edit' from the menu at the top of the window and choose 'Preferences'
  • Open the Appearance group and click the 'Colours' category.
  • Select a colour button to change colours of text, background, unvisited links or visited links
  • To override the colours used by the designer of the web page, select 'Always use my colours, overriding document'
  • Click "OK".


Web pages in different languages

All Knowsley Council services are supported in different languages via telephone and face-to-face interpreter services. Go to languages for full details

If you want to view website content in a different language, you can use the AltaVista Babel Fish Translator tool.



You can translate passages of text or entire Web pages among nine languages by clicking on the 'AltaVista Babel Fish' link in the above illustration.

Viewing PDF documents

This site uses PDF (Adobe Acrobat) file format for the publication of large and complex documents, and for a number of applications forms.
Please note that Abode Acrobat documents can be converted back to plain text using Adobe's Web-based conversion service

To view and print PDF files, you must have Adobe Acrobat Reader installed: click the link below to download the software

Download Acrobat Reader  |Click icon to download software

Colour Contrast

This site has the option 'Change Contrast' (see link to top of the page). This increase the page contrast by switching the text to yellow and the background to black. This could help some people to better read the site's content. The page can easily be chnaged back to normal contrast by clicking again on the 'Change Contrast' link.

Accessibility statement

Knowsley council is committed to ensuring accessibility of its Web site for people with disabilities. New and updated Web content produced by our organisation will conform to W3C/WAI's Web Content Accessibility Guidelines 1.0, Conformance Level AAA.

Other council run websites may not conform to W3C/WAI's Web Content Accessibility Guidelines 1.0, Conformance Level AAA. Knowsley Council's aim is to bring such websites up to AAA conformance levels in the future.

We will continually review this policy in the future to consider updating it to an advanced version of W3C's Web Content Accessibility Guidelines once available.

Standards Compliance

Most pages on this site comply with all priority 1, 2 and 3 guidelines of the W3C Web Content Accessibility Guidelines.

This site validates as XHTML 1.0 Transitional.

The stylesheets on this site are CSS 1.

The following are conformance badges relating to the accessibility and technical standards of this website.
Links open in new window
  • Level Triple-A conformance icon, W3C-WAI Web Content Accessibility Guidelines 1.0
  • Valid CSS!
  • Valid XHTML 1.0 Transitional


Use of Assistive Technologies

Assistive technologies are products used by people with disabilities to help accomplish web tasks that they cannot accomplish otherwise or could not do easily.

Some assistive technologies rely on output of other user agents, such as text browsers, voice browsers, multimedia players and plug-ins. Assistive technology comes in many different forms, some of these include;
  1. Alternative keyboards
  2. Braille
  3. Screen magnifiers
  4. Screen readers
  5. Speech recognition
  6. Scanning software
  7. Tabbing through structural elements
  8. Text browsers
  9. Voice browsers
All our newly developed web pages are tested against as many types of assistive technologies as we can to make the pages more accessible. If you are unable to access any information using any assistive technology then please contact us and we will try to find an alternative way for you to access or be provided with the information.

Knowsley Metropolitan Borough Council is not responsible for the content of external internet sites
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